privacy policy
Last updated: 08/2025
1. Who We Are
McSweeney Immigration Pty Ltd is an Australian immigration consultancy providing professional immigration services to individuals and businesses. Services are delivered by a registered MARA agent. We are committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. What Information We Collect
We may collect the following types of personal information:
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Full name
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Contact details (email address, phone number, postal address)
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Date of birth
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Visa-related personal and family information
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Employment or educational history (where relevant to visa eligibility)
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Sensitive information (e.g. relationship status, health or character details if required for visa advice)
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IP address, browser type, location, and device information via cookies or analytics
We may collect this information:
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When you complete an online form on our website
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When you contact us by phone, email or social media
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During consultations or service delivery
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Through third-party marketing or analytics tools (e.g. Google Ads, GA4)
3. How We Use Your Information
We collect and use personal information for the following purposes:
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To assess your eligibility for a visa or immigration service
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To respond to your enquiries and communicate with you
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To provide migration advice and lodge visa applications
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For billing, administration, and internal record keeping
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To improve our services, website, and user experience
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For marketing purposes, including retargeting ads (where you have consented or it is lawful to do so)
4. Disclosure of Personal Information
We may disclose your information:
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To registered migration agents or staff working with McSweeney Immigration
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To third parties such as the Department of Home Affairs or other relevant government bodies, as part of your visa application
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To IT service providers, web hosts, marketing platforms (e.g. Google, Meta), and email processors
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Where required by law or legal obligation
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We do not sell your personal data.
5. International Data Transfers
If you are located outside Australia, your personal data may be processed or stored in Australia or by trusted third-party providers in other countries. We take steps to ensure that international data transfers comply with the Privacy Act and relevant APPs.
6. Security
We take reasonable steps to protect your personal information, including:
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Secure website hosting with HTTPS
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Access controls and authentication for internal systems
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Regular website monitoring and encryption of sensitive data
7. Access and Correction
You may request access to, or correction of, the personal information we hold about you at any time by contacting us at info@milaus.com.au. We will respond to your request within a reasonable timeframe.
8. Cookies and Tracking Technologies
Our website uses cookies and tracking tools (e.g. Google Analytics 4, Google Ads) to improve your browsing experience, measure traffic, and deliver tailored advertising. You can control cookies via your browser settings.
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites.
10. Contact Us
If you have any questions or concerns about our Privacy Policy or your personal data, please us using the details below;
Email: info@mcsweeneyimmigration.com.au
Phone: +61 415 645 715
Postal Address:
Level 10, 95 North Quay,
Brisbane QLD 4000,
Australia
11. Complaints
If you believe we have breached the Australian Privacy Principles, you may contact us directly. You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC)